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19th Year
Wealth Hotline:
The Daily Struggles of a Cosmetics OEM Factory Driven to the Brink by Clients
Release Date:
2026-04-09 15:03
Oh dear, Mr. Huang, how could a order worth several million be canceled?
As for this particular client, they’ve placed a very large order for lotion—but their demand is that the logo and outer packaging be identical to those of a certain major brand, all while cutting costs by half. Engaging in counterfeit or copycat practices is absolutely out of the question. We operate with firm principles and clear red lines; no matter how big the order, we will never compromise on these fundamentals.
Mr. Huang, why have you stopped producing this shampoo?
This shampoo client’s requirements are to not only continue relieving itching but also prevent hair loss, promote hair growth, turn gray hair back to black, and even achieve a “rejuvenating” effect. Yet the state has clear regulations: first, the product must obtain special approval; second, it must be free of harmful additives; and third, it must not make exaggerated or false claims. Given these demands, we simply can’t meet them—doing so would be a violation of the law. When we develop products, we must ensure they are reasonable, lawful, and compliant. Because this client’s requests are utterly unreasonable, we’re unable to proceed. In fact, there are many other clients with similarly outlandish demands: some send in samples from overseas that have already deteriorated significantly, yet still insist on an exact 1:1 replication; others submit samples that contain illegal additives—ingredients exceeding regulatory limits—and demand that our product be identical; and still others bring in SK’s “Sulwhasoo” toner and want us to turn it into an essence-based facial mask. So, viewers, do you really think we could possibly deliver on such requests?
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